Company Information
FAQ
Miscellaneous
How can I contact Boston Pizza?
You can contact any one of our three regional offices, or feel free to contact one of our stores directly by using our restaurant locator.
How can I find out what is on the Boston Pizza menu?
Simply browse the Menu tab on our website. Ensure that the location we have chosen for you is correct as items may differ slightly from restaurant to restaurant.
Is there a Boston Pizza located near me?
You can find your local Boston Pizza by using our restaurant locator.
What is your privacy policy?
Please read the Boston Pizza Privacy Policy.
Menu
Are you part of the Heart and Stroke Foundation’s Health Check™ program?
Yes. We are proud to be a participant in this program.
What is the Health Check program?
Menu items identified with the Health Check™ symbol meet the program’s nutrient criteria based on Canada’s Food Guide to Healthy Eating. Choosing lower fat foods more often and emphasizing vegetables and fruits is a part of healthy eating. Visit www.healthcheck.org for more information.
Which menu selections are vegetarian?
Boston Pizza provides a wide variety of vegetarian selections. Each item is identified with a symbol as noted on the menu. Drop by any location to sample one of our vegetarian items.
How can I acquire a Boston Pizza recipe?
Unfortunately, recipes and products made specifically for Boston Pizza are not available for public distribution.
How do I find prices for specific menu items?
We have different prices for different regions in Canada. To find out specific pricing in our area, visit our Menu or Locations tab to view a menu
How do I find nutritional information for menu items?
Please visit our nutritional information page to view the nutritional breakdown of our menu items.
How can I find allergy information for menu items?
To find out allergy information, please contact your local Boston Pizza restaurant by using our restaurant locator. Please note that ingredients may vary by location.
How come my favourite dish is no longer on the menu?
Boston Pizza makes decisions on removing items from the menu based on public demand and as we continually add new items we need to make room for them. As such we need to delete items but will only do that if an item does not sell well.
Does Boston Pizza deliver?
Yes, absolutely. To order, click on our Order Online tab or call the location closest to you by searching the Locations tab.
Why can’t I order all of Boston Pizza’s products for take out and/or delivery?
Not all of our items will travel well after they have been cooked or prepared. We take great pride in ensuring that our items arrive to your door in as good condition as if you were eating in the restaurant. If the menu item will not be in perfect condition when it gets to your door, we’d rather not sell it.
Does Boston Pizza offer on-line ordering?
Yes, all of our locations offer online ordering. Please visit the Order Online tab to place an order.
I would like to submit an idea to Boston Pizza.
Please contact us by clicking on the following link.
Purchasing
Where can I purchase the items I see in your restaurants such as plate ware and glassware?
Tableware can be purchased through your local Boston Pizza, simply by speaking to a manager on duty. They can order items on your behalf and arrange payment.
Operations
Does Boston Pizza offer catering?
You bet! Please contact your location Boston Pizza restaurant to obtain a full catering menu and options on pricing for your special event, celebration or team event.
Where can I find a list of all your locations in Canada?
The restaurant locator has a list of all locations in Canada.
Does Boston Pizza have restaurants in the United States or Internationally?
Boston Pizza’s sister company, Boston’s The Gourmet Pizza, has locations across the United States and in Mexico. Visit www.bostonsgourmet.com for more details.
How can I find out about employment opportunities?
Visit the Work at BP section of our website for all of the information you need to join our winning team.
What are the hours of operations for Boston Pizza?
Please contact the specific location for hours of operation.
How do I contact your guest services department?
Please visit our contact us page by clicking here.
How do I enter the Boston Pizza Guest Satisfaction Survey?
The survey can be entered by going to tellbostonpizza.com. Thank you for your feedback.
What is Boston Pizza’s reservation policy?
Each restaurant has its own reservation policy. Please contact the restaurant directly.
Investor Relations
What is the Boston Pizza Royalties Income Fund and how can I get more information about the Boston Pizza Royalties Income Fund?
The Boston Pizza Royalties Income Fund is a limited purpose, open-ended trust established under the laws of British Columbia to acquire indirectly certain trademarks and trade names used by Boston Pizza International Inc. in its Boston Pizza restaurants in Canada. More information about the Boston Pizza Royalties Income Fund can be found at www.bpincomefund.com.
Marketing
Where can I purchase gift cards?
Gift cards can be purchased at all Boston Pizza locations and online by visiting our gift card information page.
Can I redeem a gift card at any location?
Yes.
How do I check my balance on a Boston Pizza gift card?
The balance of your gift card can be checked by coming into any of our locations or online.
Does Boston Pizza have a kid’s menu?
Yes we have a great kid’s menu full of items your kids will love. Click here to view the menu.
Does Boston Pizza have any current promotions running?
Any current promotions can be found in the main window on our homepage, or by visiting us on Facebook at facebook.com/bostonpizza.
How does Boston Pizza contribute to the communities where they are located?
Each location works with local businesses and charities in their communities. These are decided by the individual restaurant. Boston Pizza International raises funds through the Boston Pizza Foundation for our three national charities: Heart and Stroke Foundation, Kids Help Phone and Juvenile Diabetes Research Foundation.
Franchising
Does Boston Pizza offer franchise opportunities?
Absolutely. For information on franchise opportunities please click here.
Boston Pizza Foundation
Where can I find more information on the Boston Pizza Foundation?
Please visit our Boston Pizza Foundation information page.
How can I request a sponsorship or a donation from Boston Pizza?
"If you are looking for a sponsorship for your school, community group or sports team? For a gift card, or silent auction item for an event? No problem. Simply contact your local Boston Pizza with your request and one of our fine Boston Pizza franchisees or General Managers would be happy to see how they can help. You can find your nearest location by searching the restaurant locator. A donation is a monetary contribution to a registered charity or non-for-profit organization from the Boston Pizza Foundation. Please fill out the donation request form or for more information, please visit our donation request information page. Please also visit our Boston Pizza Foundation page for more information."
How much has the Boston Pizza Foundation raised and donated to date?
To date the Boston Pizza Foundation has raised and donated over $12.1 million to charities across Canada and around the world.
What types of organizations are not supported by the Boston Pizza Foundation?
Boston Pizza does not provide sponsorship for:
- Amateur Athletes
- Religious groups
- Political affiliates
- Book endorsements
- Underwriting films, television or video production
- For-profit organizations
What is the difference between a donation and a sponsorship?
A donation is a monetary contribution to a registered charity or non-for-profit organization from the Boston Pizza Foundation. A sponsorship is a monetary or in-kind contribution to an organization or initiative that delivers a defined set of marketing benefits.